Fiji’s premier airline carrier, Air Pacific Ltd recently celebrated six successful decades in operation, a milestone the enterprise reached on September 1, 2011. Employing a staff of more than 800, the company transports upwards of one million passengers annually to a wide range of international destinations including the United States, Hong Kong, Australia, New Zealand, Vanuatu, and the Solomon Islands.
Installed as Air Pacific’s Managing Director and Chief Executive Officer in May 2010, David Pflieger brings more than two decades of experience to a key leadership role that he continues to excel in as time goes by. Mr. Pflieger confronted a number of serious business issues when he originally joined the airline, many of which were related directly to inadequate cash reserves and increasing fuel prices. Widely credited as the primary architect of Air Pacific’s dramatic turnaround, David Pflieger cut operating losses from F$91 million (approximately $45.5 million USD) to F$3 million in less than one year, a notable achievement that garnered F$24 million in net profits for the now stable company.
Over the course of the past two years, David Pflieger has effectively streamlined Air Pacific and its regional subsidiary Pacific Sun to grow combined revenue by seven percent. Following an extensive reorganization of managerial structures and renegotiation of union contracts, Mr. Pflieger laid the foundation for Air Pacific’s future success by focusing on performance, timeliness, and customer satisfaction. His targeted approach has proved viable in numerous ways. Today, Air Pacific and Pacific Sun earn a gross revenue total of F$580 million.
Aside from reinvigorating Air Pacific and its subsidiary financially, David Pflieger developed and implemented an innovative fuel conservation program, the first of its kind in the company’s history. Moreover, Mr. Pflieger created a Guest Service Department to ensure that every person who travels with Air Pacific enjoys their flight to the utmost degree. Further information about the airline and its customer-oriented business model can be found at www.quora.com/David-Pflieger